Our experienced critical incident specialists can work with leaders and managers to help them assess the situation and determine initial response steps, estimate impact on staff and the organization, develop a response and communications plan, and support impacted managers and leaders individually as they manage their own reactions to the incident.

We support affected individuals and teams by providing confidential individual counseling and/or group support. Counseling and group support often includes psychoeducation on stress/trauma/grief reactions, skill-building in stress management, and other practical guidance on coping.

We conduct post-incident debriefs with key organizational representatives to help clients learn from the incident, identify opportunities for future preparedness, align resources in advance of future incidents, and develop a proactive approach to supporting employee resilience and wellbeing.